Refund policy

We will happily refund or exchange the product you buy from us if:

• It is not of acceptable quality;

• It is an incorrect product shipped to you;

• It is deemed faulty by us.

If you wish to make a claim under our Returns Policy, we will offer you an exchange provided that:

• You return the item within 7 days of purchase;

• You produce your original purchase receipt, online tax invoice or other adequate proof of purchase at the time you return the item;

• The product must not have been used, opened or damaged in any way;

• The product is in its original packaging, in its original sealed condition and within its expiry date or best before date;

• Any cost incurred by you in shipping the item back to us will be borne by you;

• If these requirements are not satisfied we reserve the right not to offer a refund or exchange.

We will not accept the return of items on the basis of 'change of mind’ under any circumstances.